At the Journal Advances of Nutrition Science and Technology, we are dedicated to maintaining the highest standards of scientific integrity and ethical behavior. We recognize that issues may arise occasionally, and we have developed this policy to ensure that all complaints and appeals are addressed somewhat, transparently, and efficiently.
Complaints
A complaint refers to any dissatisfaction with the Journal’s editorial process, from submission to publication. Typical complaints may include, but are not limited to:
- Claims of Plagiarism or other misconduct
- Disputes over editorial decisions
- Issues related to the quality of the review process
- Problems with the publication process, including formatting mistakes or errors in authorship information
To submit a complaint, please follow these steps:
- Contact the Editorial Office: Email us at editor_anst@chempublishers.com. We will acknowledge receipt of your complaint within 2 working days.
- Provide Complaint Details: Include detailed information and any relevant documentation about your complaint. We will conduct a thorough and impartial investigation.
- Response: We aim to resolve complaints within 15 working days. If we cannot meet this timeframe, we will explain the delay and provide an estimated resolution date.
Appeals
An appeal is a request to reconsider a decision made by the Journal’s editors, such as a manuscript rejection or revision request. Common reasons for appeals include:
- Discontent with editorial decisions, such as manuscript rejections or requests for major revisions
- Allegations of bias or misconduct by reviewers or editors
- Conflicts concerning authorship or attribution
To submit an appeal, please follow these steps:
- Contact the Editorial Office: Email us at editor_anst@chempublishers.com. We will acknowledge receipt of your appeal within 2 working days.
- Provide Appeal Details: Include detailed information and any relevant documentation about your appeal. We will conduct a thorough and fair investigation.
- Response: We aim to resolve appeals within 15 working days. If we cannot meet this timeframe, we will explain the delay and an estimated resolution date.
Confidentiality and Privacy
We are committed to maintaining confidentiality and privacy. Information about your complaint or appeal will be shared only with individuals necessary for investigation and resolution. We will not disclose your identity without your consent except as required by law.
The Journal Advances of Nutrition Science and Technology takes all complaints and appeals seriously. We are committed to addressing them in a fair, transparent, and efficient manner. We encourage authors, reviewers, and readers to reach out with any concerns, and we will strive to resolve them to everyone’s satisfaction.
The Journal Advances of Nutrition Science and Technology will acknowledge receipt of the appeal or complaint and will investigate the matter with guidance from the Committee on Publication Ethics, as appropriate.
Note: For any complaints or appeals, please contact us at editor_anst@chempublishers.com.